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How can I pause or cancel my subscription?
How can I pause or cancel my subscription?

Learn how to cancel or delete your Digivizer account and subscription

Clare Jolly avatar
Written by Clare Jolly
Updated over a week ago

If you want to update your subscription by pausing or cancelling your account with Digivizer, please send us a message using our live-chat.

Live-chat is located at the bottom right-hand corner of the Digivizer platform.

A member of our team will respond to your request and take you through next steps. We may ask you to answer a few questions about your request and why you wish to pause or cancel. We are always open to feedback if you are willing to share, this helps us know what we can do better in future!

Please note our live-chat hours are 9am to 5pm weekdays.

If you send us your message outside of these hours, we will be in touch as soon as possible the following day.

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