How does Digivizer make sure my data is secure?
Digivizer works on permission first. When you connect an account to Digivizer, you will be asked to the Platform you connect to share a ‘token’ which represents an agreement between Digivizer and the Platform to provide access to the data you have elected to share (basically so we can verify you’re a human!).
Your password is never recorded, and the ‘token’ - along with the agreement to share the data - can be cancelled at any time. We securely store the token in an Amazon managed database, which is fully encrypted (transit and rest) with full audit controls in place. Only you, and whomever you invite into your brand space, see your data. This is securely partitioned in your own database.
Each day, Digivizer uses this same token to download the activity data for the account. We pass the token securely to a downloading system, which will download and store the account data. This data is partitioned from every other account and has access controls in place. When a customer views a chart, a table, or a list of posts, we do this in a secure way to ensure only you can access the data.
Our platform will create a cryptographic token using a secret key that only Digivizer knows. This key is used to encode the accounts that you have access to. The API responsible for providing chart or post data verifies this token against Digivizer’s secret key, which makes it impossible for someone else to access your data.
Keeping Your Data Private
We have strict controls in place in our Amazon Web Services account. Access to AWS is restricted to lead developers, and all developers have two-factor authentication in place to reduce the risk of unauthorized access. We also have auditing in place for all developers, so we can see at any time if a developer has accessed a database or a server. We’re GDPR compliant and committed to keeping your data safe.
Audited and Verified by Facebook
If you, or anyone else in your team, has any questions about the security of your data on Digivizer's platform, please feel free to get in touch with Digivizer's Privacy Officer by emailing [email protected], who can answer any questions you may have.